Hotel Case Study

August 15, 2022

This hotel was experiencing problems with grease accumulation in their kitchen exhaust, and poor quality cleans by kitchen exhaust cleaners wasting their money, leaving them with fire risk and a non-compliant system.

For this (or any) hotel, motel, or resort, Shepherd Filters can stop up to 98% of the grease at the filter. Note that the kitchen exhaust system must be clean to begin with as our product is not the solution for existing grease. They were keen to see the disposable kitchen filters work and have a solution, so Shepherd Filters worked with the customer as follows.

SUMMARY OF PROBLEMS:

Grease build-up throughout the system
High Cost of ESP servicing over $5000 per annum, duct cleaning over $2000 a year, and staff labour to wash current frames costing approx. over $10,000 in maintenance costings per year
Poor workmanship of current duct cleaner resulting in wasted money
Filters, tracks, and canopy accumulating grease

SOLUTIONS:

Shepherd Filters performed an inspection of the current state of the kitchen exhaust system
Recommended the clean-up of system with a professional cleaner
Installation of Shepherd Filters with training and monitoring over the first month
Third party inspection of the complete system after 6 months showing that Shepherd Filters was maintaining the system virtually grease-free

CONCLUSION

A very happy customer who is now reduced their costs and risk of fire with a true solution in place and a happy customer not wasting their money as previously. Shepherd Filters is a value for money solution.

THE PROBLEMS IN DETAIL

The client asked us to inspect their recent kitchen exhaust clean prior to the installation of Shepherd Filters Solution. We found the canopy had been cleaned (only one, not both). This is very common for people not to inspect the work of cleaners and trusting the cleaner or the fake reports provided. The current method of washing filters cannot remove the historic grease, only stop around 20-40% of new grease. This however is still resulting in medium to high amounts of grease deposits to pass through to the entire kitchen exhaust system including the fan.

The next photos show a fire risk and depending on the wording on the certificate of works and all sorts of fine print the ultimate responsibility is on the hotel.

This problem did not just happen since the last clean, this is years of neglect. You can see above how none of the ducting has been touched beyond what the customer can see.

Shepherd Filters noted areas where access could have been installed. The client had never previously been informed of such by a duct cleaner. The ducting was showing high levels of grease accumulation, presenting a fire risk.

Shepherd Filters recommended the client ask the duct cleaners to return before the invoice was paid and the hotel was able to get them back to clean some of the grease.

We recommended before photos which match quotes of work being said is necessary, that a further before and after photo report be obtained to provide any further access required or missed areas reported in writing.

We also recommended they must provide a current certificate of insurance including the date, location and ABN details.

ESP servicing was found to be very frequent and rotating filters. Installation of Shepherd Filters could help to reduce the amount of grease going onto the ESP Filters.

A new duct cleaner was commissioned after the previous one wouldn’t return to complete the system cleaning.

THE DUCTING WAS CLEANED BUT STILL, SOME OF THE CANOPY WAS NEGLECTED

THE SOLUTION IN DETAIL

The Shepherd Filters solution was recommended for the client to have peace of mind and avoid this ongoing problem, as well as to stop up to 98% of future grease from entering the kitchen exhaust system and protect the areas which had been cleaned. Now with the system cleaned, Shepherd Filters was installed and staff trained in 10 minutes.

Various filters last anywhere from a day to a week to a month depending on the equipment such as grill, fryer, or combi ovens beneath. Staff change filters in minutes each day.

SHEPHERD FILTERS INSTALLED

CONCLUSION

Shepherd Filters was costing the client less than half of this amount and providing a true solution to stop future grease.

SAVING OVER $5000+ A YEAR

Here are some photos of the system after 6 months:

A very happy customer who is now reduced their costs and risk of fire With a true solution in place and a happy customer not wasting their money as previously. Shepherd Filters a value for money solution and peace of mind their fire risk is greatly reduced

Please note unless we can get the system clean then our product is not the solution for pre-existing grease.

SUMMARY
With a true solution in place and a happy customer not wasting their money as previously.
Shepherd Filters is a value for money solution. Peace of mind their fire risk is greatly reduced.

HOTELS WITH SHEPHERD FILTERS INSTALLED